Dodge Durango

 Owners Manual

Understanding the features of your vehicle » Mirrors » Automatic Dimming Mirror - If Equipped
9-1-1 Call System Limitations

Vehicles sold in Canada and Mexico DO NOT have 9-1-1 Call system capabilities.

9-1-1 or other emergency line operators in Canada and Mexico may not answer or respond to 9-1-1 system calls.

If the 9-1-1 Call system detects a malfunction, any of the following may occur at the time the malfunction is detected, and at the beginning of each ignition cycle:

•  The Rearview Mirror light located between the ASSIST and 9-1-1 buttons will continuously be illuminated red.
•  The Device Screen will display the following message "Vehicle device requires service. Please contact your dealer."
•  An In-Vehicle Audio message will state "Vehicle device requires service. Please contact your dealer."

Even if the 9-1-1 Call system is fully functional, factors beyond FCA US LLC's control may prevent or stop the 9-1-1 Call system operation. These include, but are not limited to, the following factors:

•  Delayed accessories mode is active.
•  The ignition is in the OFF position.
• The vehicle's electrical systems are not intact.
•  The 9-1-1 Call system software and/or hardware are damaged during a crash.
•  The vehicle battery loses power or becomes disconnected during a vehicle crash.
•  1X(voice/data) or 3G(data) network and/or Global Positioning Satellite signals are unavailable or obstructed.
•  Equipment malfunction at the 9-1-1 operator facility.
•  Operator error by the 9-1-1 operator.
•  1X (voice/data) or 3G (data) network congestion.
•  Weather.
•  Buildings, structures, geographic terrain, or tunnels.

NOTE:

•  Your vehicle may be transmitting data as authorized by the subscriber.
•  Never place anything on or near the vehicle's 1X (voice/data) or 3G (data) and GPS antennas. You could prevent 1X (voice/data) or 3G (data) and GPS signal reception, which can prevent your vehicle from placing an emergency call. An operable 1X (voice/data) or 3G (data) network connection and a GPS signal is required for the 9-1-1 Call system to function properly

ASSIST Call

9-1-1 Call

9-1-1 Call System Limitations

General Information